F.A.Q. - Frightland Haunted Attractions - Frightland

FAQ

NO Alcohol – NO Smoking – NO Hitting / Touching of ghouls / props – NO Disorderly conduct  – NO Profanity  – NO Standing or reaching out of the hay wagon at any time – NO Flashlights – NO Cell phone use while in attractions – NO Cameras 

NO REFUNDS FOR ANY REASON

SURVELLIANCE CAMERAS ARE IN USE

Please read the warning before attending our haunted attractions.  You must understand the type of environment our attractions offer before entering our haunted houses, hayrides or walks. This is for your own safety!  We do not know the health conditions of any of our guests so we require all guests to read and understand all warnings before you enter.  Frightland requires all guests to follow all rules, regulations, and to understand that you enter at your own risk.  Please read all rules listed below.

DO NOT ENTER if you have Asthma or any type of breathing conditions, if you are prone to seizures, heart conditions, pregnant or claustrophobic.

WARNING! Read Before Entering Any of our Attractions!

Frightland reserves the right to refuse admission to anyone.  You will experience intense audio, lighting, extreme low visibility, strobe lights, fog, odors, damp or wet conditions, moving floors, special effects, sudden actions, you may get touched or wet, and an overall physically demanding environment.  You SHOULD NOT enter Frightland if you suffer from asthma, heart conditions, are pregnant, prone to seizures, claustrophobic, physical ailments, respiratory problems, or any other type of medical problem.

DO NOT ENTER the attraction if you are intoxicated.  It is not recommended for anyone wearing any form of cast, medical brace, using crutches, or have any type of physical limitations.  DO NOT enter if you are taking medication or using drugs of any type.  You WILL NOT be admitted if any of these conditions are noticed by our staff.

DO NOT smoke, run, eat, or drink inside the attractions.  Additionally, there is no touching of the ghouls, customers, or props.  No video or photography may be taken.  You will not be admitted and asked to leave the property if any rules are not followed.

THERE ARE NO REFUNDS!  ENTER AT YOUR OWN RISK!

Q - What time does Frightland close?

A – Our ticket booth closes at 9PM or 10PM depending on the night.  Click here for our calendar. We start closing the hayride  ½ hour after the ticket booth closes.  You MUST be in line for the hayride by 9:30pm. The hayride line entrance will be closed at 9:30 and you will have to come back another night.  The Haunted Hayride is the first attraction to close, with the remaining outdoors attractions following.  The houses start to close 1 hour after the last hayride goes out.  Announcements are made for the closing of the hayride and the houses.  If you are not able to complete the haunted attractions, your unused portion of the ticket is valid for the season the ticket was sold.  Ride bracelets are only valid the night that they are purchased.

Q - What is the best time to arrive?

A – It is best to arrive as early as possible. Plan on spending 3 to 4 hours or more at Frightland. The closer it gets to Halloween; the lines will start to get longer. Get here early! If time is important, we recommend you purchase a VIP Speed Pass that will limit your wait time.

Q - What time does Frightland open?

A – Please refer to our “Hours of Operation” page.

Q - How does the VIP FrightPass work?

A – The VIP FrightPass will get you to the front of the line with limited waiting. This means you are given priority in entering the attractions. This does not mean that you completely “skip the line”. Guests with the VIP FrightPass are taken to the front of the line and worked in as the priority.

The VIP FrightPass is not good towards Amusement Rides. Ravenwood Cemetery, Fear and Zombie Ghost Town are all completely separate attractions but do not have VIP lines due to the outdoor nature of these attractions. We will punch your ticket for these attractions at the Hayride and then ask that you secure them on your person so they do not get lost.

Q - Is there security at Frightland?

A – Yes. On various nights, the Delaware State Police are on site.  In addition, every evening Frightland has an outside security force that checks each person into the park and patrols the areas. Frightland has a ZERO tolerance rate for TROUBLE MAKERS. Trouble makers and their guests will be ejected from Frightland without a refund. We want everyone to have a safe and fun time! For this reason we do not allow backpacks, packages, coolers, purses, etc.

Q – Does it cost anything to park?

A – Yes. The parking fee is a donation. 100% of the parking proceeds go directly to The Leukemia Research Foundation of Delaware.

Q - Are the attractions open if it rains?

A – Frightland is open rain or shine as long as we can safely operate. The outdoor attractions and amusement rides may be closed due to inclement weather. Attraction lines are tented but lightning and heavy rain may close all attractions. You may check our website or social media for the latest closure updates. There are no refunds if we close due to inclement weather. Your tickets will be honored on any remaining night of the season. Closing due to bad weather will be at the discretion of the staff at Frightland.

Q - How long does it take to go through everything?

A – Plan on spending a full evening. Early in the season it could take up to 2 hours to experience all of the haunts.  On our busy nights, it could take up to 4 hours.  The closer to Halloween, the lines do get longer and the wait times become longer. If time is important, we recommend you purchase a VIP Speed Pass that will limit your wait time.

Q – If we do not make it through all the attractions in one night, can we come back another night?

A – Yes, the unused portion of your ticket is valid any night we are open during that season. The ticket must be intact and not be defaced or torn. The ride bracelets are only valid on the night the ticket was purchased.

Q- Can we ride only the hayride?

A – Yes, however the ticket price will remain the same. If you are only interested in the hayride, just make the wagon rider aware. At the end of the hayride, remain on the wagon and you will be brought back up front.

Q - How do I get to Ravenwood Cemetery, Fear and Ghost Town?

A – Due to nature of our world famous haunted attractions being spread out across 350 acres, some attractions are too far away from the main midway to safely allow our guests to walk to. For this reason, we have designed Ravenwood Cemetery, Fear and Ghost Town to be accessible from the Horror Hayride. Once the Hayride attraction is finished, the wagon will drop you off at Ravenwood Cemetery. After finishing Ravenwood Cemetery, you will walk to Fear. Finally, once you are done Fear you will walk to Zombie Ghost Town which will lead you back to the main midway of Frightland.

Q - Do you offer group discounts?

A- Yes, online ticket sales only (screampass.com) with 10 or more people. Group tickets are though online sales only.

Q - Do you take charge cards?

A – Yes, Frightland’s ticket booth and gift shop accept MasterCard or Visa cards.

Q - Is there a dress code?

A – Frightland is a working farm. Do not wear your best clothes or heels to impress the ghouls… they like you just the way you are! There may be mud, water, loose stones, holes in the ground, uneven walkways and other related elements…  Sneakers or boots are the best footwear for the farm environment. If you get cold, you can purchase t-shirts or hoodies in The Little Shop of Horror gift shop.

Q - Is Frightland scary?

A – Frightland is intended to be both scary and fun! We love to make you scream and have a good time. We DO NOT recommend Frightland for children under 14, which is the reason why there is no children’s ticket.

Q - Can I bring my kids?

A – We recommend that children be 14 years old or older, but this is up to you. It really depends upon each individual child, and no one knows your child as you do. We have kids as young as 5 or 6 that love it and want more, and we have kids as old as 15 or 16 that have to be helped out. You as a parent must make the judgment call. If you are unsure, all children are welcome to our amusement midway. This is a safe zone – our ghouls are on short leashes and are not permitted to roam the amusement midway. That way the entire family can still come and enjoy Frightland. You can purchase ride bracelets for the younger children. We do not recommend bringing very young children or infants into Frightland as it can be chilly, damp, and loud.

Q - What is the children's price?

A – Frightland DOES NOT offer children’s ticket for the nighttime events. We do not encourage children under 14 to visit the haunted attraction, but all children are welcome to our amusement midway. This is a safe zone – our ghouls are on short leashes and are not permitted to roam the midway. That way the entire family can still come and enjoy Frightland. Our ticket price is the same for everyone regardless of age; however you can purchase just a ride bracelet.

Q – Can I drop my teenagers off?

A – Frightland recommends that all kids have chaperones.  It is recommended for children 12 and older.  If you wish to drop your teenager off you may do so at the entrance gate.  Before you reach the parking donation site, make a left into the field closest to RT 13. Please be aware that we do not have security at the front gate and that they will have to walk with traffic to the security gates.  You do have the option of paying the parking fee and dropping them off closer to the security gates.  After dropping them off, you will able to proceed to leave Frightland.  Not including wait time, it takes up to 2 hours to complete all 8 haunted attractions.  We do not have a set closing time.

Q - Is there food available?

A – There is a concession stand in front of Idalia Manor and several concession stands throughout the amusement midway area where you can purchase anything from drinks, sandwiches, or cotton candy! Outside food or drinks are not permitted.

BBAGS OF ANY KIND (Only clear plastic bags permitted, all items are visible – subject to search).

Q - Are there things I am not permitted to bring to Frightland?

A – Yes, our security officers do a metal detector scan on each guest as they are entering the park. The following items are NOT permitted at Frightland: weapons of any kind, alcohol beverages, outside food or beverages, flashlights, or pets.  No bags of any kind are permitted –back packs, purses, diaper bags, etc should be left in your car.   Customers may wear costumes; however they are NOT permitted to have their face disguised by a mask or makeup. Cameras are not permitted unless cleared with us first. Strollers are only permitted in the midway area.  No strollers are permitted in the haunted attractions.

Q - How can I get an answer to a question not answered here?

Q - How can I leave feedback, comments, and suggestions regarding Frightland?

Q - I am with the Press / Media and need information for a piece on Frightland. Who do I contact?